Simon K, 24×7 wordpress support Specialist, San Fransisco, USA

Updated 13th July 2018 Do you have a bunch of questions on WordPress and just are not able to find a WordPress customer service phone number anywhere on the internet?

I was in the same situation as you are about a few years ago. I didn’t have a clue about WordPress. However, now I developed five websites on my own including this website. Let me share my experience and what I did to get the solutions to my WordPress questions.

Visit the post for more. Advanced Topics. WordPress is very flexible and versatile. Here are some examples of what you can do, just to get your imagination started. If you’re not a customer yet, you can find out more about available plans for your site here. Our Happiness Engineers can answer any questions that you have about WordPress.com, how it works, and how best to use it. We love to help guide you in building the perfect website. Table of Contents. Making the Most of Live Chat Support Limitations. Advanced Topics. WordPress is very flexible and versatile. Here are some examples of what you can do, just to get your imagination started.

WordPress customer service phone number

When I first started my blogging journey, I was learning how to create a website on WordPress. I have had millions of questions about WordPress.

Since I wasn’t able to do everything myself, I tried looking for WordPress customer service phone number everywhere on the internet.

If you are like me, you would have tried different keywords such as wordpress.org support, wordpress support services, free wordpress help, wordpress chat, 24×7 wordpress support and so many others on Google trying look for a reliable WordPress support.

I just couldn’t find it after literally wasting so much of my precious time.

Please don’t get discouraged when I say this – sinceWordPress is a free open-source content management system (CMS), there is no dedicated free WordPress live chat support.

There are still a few ways you can get a free support that I find useful. Let me explain what are those in a moment.

Why would you have to have a blog?

In one sentence, your blog could very well be a ticket to your financial freedom. When I first started blogging, I didn’t believe this statement either.

But until I read the stories of successful bloggers like these:

In my initial days of blogging, I was and still am a regular visitor of Suzi Whitford’s Start a Mom Blog through which she earns around $30K to $40K per month based on her income report of August 2017.

She also wrote a book called Blog by Number which is an awesome inspirational book. Disclaimer: I am not an affiliate of this book. I recommend this only because I enjoyed learning from her.

The next awesome blogger inspired me is Lena Gott. She owns a blog called What Mommy Does. In March 2016, she was earning around $6,000+/month. She doesn’t publish her income reports.

So, I don’t know how much she is earning now. With her amazing writing skills, I am sure she must be earning much more now.

Abby Lawson is both unique and talented. She has been running a blog called Just a Girl and Her Blog which brings her $40,000+/month as of December 2016. She no longer publishes her income reports either.

I grow up as a blogger reading her blogs and learning the skills she teaches to her blog readers.

I suppose the above living examples are enough to push you to start living your dream-life through blogging.

Just to be clear on my part, all the above successful bloggers didn’t become successful overnight.

You should be ready to put in the time and a bit of money required to become successful in your blogging niche.

Various WordPress support services:

As they mentioned in this blog post on Problogger by Jerry, since I spent way too much time on WordPress website creation, I literally didn’t have any time for my business promotion. It took a big toll on my website traffic.

Let me tell you, how much traffic I was getting for the first two months? One. That is me. I just visited my site just to design my website.

If you are like me, the obvious and best option would be to just outsource all your WordPress support to a good WordPress support companies like Sprout-Flowers.

Let me make a confession here, I didn’t name Sprout-Flowers just because they let me write on their website. I recommend Sprout-Flowers solely because they are an excellent 24×7 WordPress support company and I personally experienced it.

Why do I recommend Sprout-Flowers?

Before anything, I just want to make it clear that if you have a lot of time and just have a question on WordPress, you can go for a free WordPress support options which I am going to discuss in a bit.

With that cleared out, let me share why I recommend Sprout Flowers without bragging too much about it.

As far as I have known, they are the only company which does on-page SEO, schema markups, web page speed improvement, daily website backup, site security, WordPress live chat in addition to unlimited WordPress support and bug fixes for just $69/month.

If you are a blogger like me, you would understand how much time and headache it would save for us.

Alright, I don’t want to sound like bragging about Sprout Flowers. As I promised, I shared my experience with Sprout Flowers as a fellow blogger like you.

Let me tell you how to get free WordPress support. I just want to give you a heads up on this. There is no such thing called free wordpress help desk or wordpress live chat or wordpress customer service phone number for free.

That being said, however, you can still get significant free wordpress help through these methods.

Free WordPress help desk by WordPress hosting services:

Please remember this method will only work if you have a reputed wordpress hosting service like Bluehost. I don’t think you can expect this kind of support from another hosting provider.

About a few months ago, I spent so much time creating this beautiful website for my business. After everything is done, I just want to publish the website which means I want to replace the coming soon page with my actual website.

I went to the Settings on WordPress and selected the disable Coming soon page button. To my surprise, it didn’t seem to work. I just tried all the possible ways I know to get rid of the Coming soon page. I just couldn’t do it.

When I was browsing through for help, there is this Bluehost support phone number popped up on screen.

At first, I was a little hesitant as it has had nothing to do with Bluehost which is my hosting provider. Since I was desperate to get rid of that Coming soon page, I pushed through and gave it a try.

Long story short, they helped me with removing the Coming soon page and publish my WordPress website on which I worked for a long time.

So, having a reputed WordPress hosting provider does help. Also, they are very much affordable too.

Free WordPress help from wordpress.org support forum:

Official WordPress website is inundated with questions and volunteers on any topics related to WordPress. This is an only official free WordPress help forum. Say, you want to know how to duplicate a WordPress page, you can refer this thread exclusively for WordPress duplicate page.

This also has dedicated pages for WordPress plugin support like this:

If you are looking for improving traffic to your website, you might want to answer a few questions and drop links to your blog page for detailed information on it.

I answered a couple of wordpress related questions two months ago, I have been getting a steady traffic from WordPress to date. As a bonus benefit, this traffic is highly targeted one specific to wordpress. So, the engagement rate in my website is pretty high.

As you can see from the above page, there has been a steady traffic from WordPress with the average of 1.23 minutes reading time which is high when considering the amount of time, I spent to build this traffic source.

WordPress live chat through active Facebook groups on WordPress:

This is a real goldmine that I recently found. Facebook reported that nearly a whopping billion users are active anytime on Facebook. This is too high to ignore.

You can find a number of groups literally on any topics on Facebook. But the group should be an active one if you want to have a live WordPress help.

If you ask a question in an inactive group, you can literally hear a cricket sound for years.

However, on the other hand, if you ask a question on an active wordpress group, you would get a response probably in a few seconds to few minutes.

Here is a Facebook group on WordPress and WooCommerce help and support group that owned by Sprout Flowers. Look at the number of members joined in the last 30 days.

With that being said, here is a word of caution. I did a whole bunch of continuous promotion to have such a whopping result in WordPress niche.

Because in worpress niche the average number of people joining any group in 30 days would be about 110.

I promoted my WordPress help and support group on other groups, our company official page and I embedded our join wordpress support group banner on our website too.

Long story short, if you want to have a wordpress live chat support, post your questions on any active wordpress group. After volunteers answered your questions, contact them in person through Facebook message option.

24×7 WordPress support services through Youtube

Youtube tutorials are my favorite free 24×7 wordpress support services provider for free.

Youtube has wordpress tutorials for any how-to-do topics. Not only that youtube is the second largest search engine where people look for information.

In case you want to know how to migrate your wordpress site from one domain to another or one hosting provider to another, you can just head on to Youtube and type in how to migrate your wordpress site. You will get a list of videos on it.

You probably know Youtube has all these resources, but you have not actually used it to its full potential.

Wait. There is still more. If you own a wordpress site, you are probably after getting more traffic as well.

You probably know how-to-do something in your niche too.

Just put together a quick video using this Ezvid free screen recorder software and upload it on Youtube.

You would be amazed at the amount of traffic it brings to your wordpress site.

Before you close this blog and start recording a video on Youtube, I just want to remind you of something. Like any other, your Youtube video has to be optimized as well.

1. You might want to put up a detailed description with your keywords sprinkled here and there at appropriate places. Don’t forget to drop your blog post link on your Youtube video.
2. You may also want to put proper tags. These tags would be probably your keywords.
3. Use long tail keywords instead of just using one or two-word keywords.
4. Embed your Youtube videos on your blog post like I did above.
5. Share your Youtube video on your Facebook, Twitter and Pinterest profiles.
6. Embed your Youtube video on forum sites like Quora and Reddit.
7. Build some backlinks like you do for your blogs for your Youtube video as well.

Here at Sprout-Flowers, we will do all the above to promote your blog as well when you sign up for any packages on our signup page.

Conclusion

Above all, if you want to spend time on promoting your blog by 80/20 rule as someone mentioned, (mention the influencer name) it is worth outsourcing your WordPress support services to a good WordPress company like Sprout Flowers.

We have WordPress support group on Facebook at this link: https://www.facebook.com/groups/wordpresshelpandsupportgroup/ which has about 3500 people in it. You are welcome to join us in this group if you have any WordPress related questions.

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In this article

Whether you’re a seasoned blogger, small business owner, or are just starting out, you might occasionally hit a bump on your journey and may need to get in touch with a WordPress.com support staff member. Fortunately, WordPress.com offers several avenues to assist you.

So, how do you reach WordPress.com support when you need it? Here’s how to get the help you need, including one that puts you in touch with someone in real-time.

Does WordPress.com have a support phone number?

Wordpress Help Desk

Good question. The answer is yes — and no.

WordPress.com does have a toll free number you can call: 1-877 273-3049. When you dial the WordPress.com phone number, you’ll hear a recorded message with menu options. If you press “2” for support, the recording will direct you to visit the WordPress.com support section for help from our team of Happiness Engineers.

So, yes. You can call the WordPress phone number, 1-877 273-3049, to contact support, but the best way to get help is right here on our website. If you’re a WordPress.com customer and want help over the phone, we provide one-on-one concierge support through scheduled Quick Start Sessions.

While there are different levels of support available depending on your WordPress.com pricing plan, our Happiness Engineers won’t ask for money to fix your website. All customers on our paid plans receive free email and basic live chat support. Free plan subscribers can take advantage of support documentation and forums.

You should be aware, however, that there are companies that may try to trick you into paying them to help you fix common problems with a WordPress.com website. You may encounter other alleged support phone numbers in Google search results, but they are not associated with WordPress.com or WordPress.org. Be careful of scams.

Support documentation

Support documentation is the best place to start to get your common WordPress.com questions answered. You’ll find a library of documents and video tutorials to assist you, whether you’re starting a WordPress.com website, writing content, or searching for customization options. With a little sleuthing, you will likely find the answers to many of your queries.

Support forum

The WordPress.com forum is here to help during the times when you need a little extra assistance or to troubleshoot with another person. Anyone can post a question, which will be answered by a WordPress.com staff member or an experienced WordPress.com community expert. There’s even support documentation for getting help in the forums!

For all self-hosted WordPress.org users, check out the WordPress.org forum.

Wordpress Help Chat

Live chat support

Although there isn’t a WordPress.com contact number, you can still get assistance from someone in real time. Live Chat support connects you to a Happiness Engineer when you can’t find an answer to your question in support documentation or on the support forum. It’s available to WordPress.com subscribers with Premium or Business plans. Chat is available 24 hours a day, Monday through Friday, and for extended hours on the weekend for Business plan subscribers.

To get started, fill out a Contact Us form while signed in to your WordPress.com account. A Happiness Engineer will respond to your question. In the event that every Happiness Engineer is busy helping other customers or the chat service is closed, you will receive an answer via email. Please note that this option is not available for self-hosted WordPress.org users or those with free WordPress.com accounts.

Wordpress Customer Service Number 1-800

Whether you need assistance setting up your WordPress site or have a specific question, the official WordPress Happiness team is here to lend a helping hand.

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Register for the Official WordPress.com Growth Summit, a virtual conference taking place August 11 – 12, 2020.

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